Orion Computer Consultants Ltd

services - technical support

Orion Computer Consultants Ltd provides technical support for the various services provided. The cost of technical support is normally included in an annual service charge. If you need a separate support package for any reason, we will quote for this on an individual basis.

If you need technical support, please write to us using our contact form and provide your contact details, and as much relevant information as you can about the problem you need help with, including instructions showing how we can recreate the problem and the version numbers of any software, web browsers, operating systems etc in use.

Our aim is to answer and resolve technical support enquiries within one business day. Sometimes resolution may take longer. Lack of information about the problem can cause delay, so please send as much relevant information as possible.